The four ways out
The first two rows are what Thomson Reuters publishes about its own routes. The last two leave its products behind.
| Route | Who does the work | Where the documents end up |
|---|---|---|
| The Onvio tool | Your staff, from File, then Export to Onvio | Onvio Documents, on a Thomson Reuters subscription |
| The GoFileRoom service | Thomson Reuters Technical Services, under a signed agreement | GoFileRoom, on a Thomson Reuters subscription |
| Export it yourself | Your staff, drawer by drawer | Anywhere you like, in the flat pile the export writes |
| Pay somebody to do it | Whoever you hire | Wherever you ask, filed the way you agree |
The Onvio tool, in Thomson Reuters' own words
Onvio is Thomson Reuters' cloud document product, and you do this one yourself. Your staff run it from FileCabinet CS under File, then Export to Onvio. You need permission covering Migrations, the Documents tab, and Client Documents. A tick box brings annotations across, and you can limit a run to certain folders or a date range.
How long it really takes comes down to the way the tool handles drawers and conflicts. Drawers are locked while they are being migrated, so a drawer in progress is a drawer nobody can use. You cannot start another migration until every conflict has been dealt with, and you deal with conflicts by hand in Onvio under Setup, then Migrations. And if you migrate a drawer you already migrated, Thomson Reuters says duplicate files for those clients get replaced in Onvio.
Put that together and you know what you are buying. The tool moves documents into Onvio properly, and it moves them as fast as your own staff can feed it and unblock it. Thomson Reuters' guide puts a drawer of about thirty documents at eight to ten minutes. Multiply that by your drawer count before you plan around it, and remember the queue stops dead until somebody clears the conflicts.
The GoFileRoom service, in Thomson Reuters' own words
GoFileRoom is the other Thomson Reuters destination, and getting there is a service rather than a tool. Their Technical Services team does the loading. You sign an agreement, and Thomson Reuters says Technical Services will contact you within three business days to agree the scope and book a date.
Your firm still does real work first. You hand over encrypted backups, agree how documents get indexed with a consultant, make sure everything is checked in, and build a list matching every FileCabinet CS drawer to a GoFileRoom client number. That list is the same job any move needs, whoever does it. Somebody has to say which drawer is which client.
The limits they publish are the ones to hold everybody else to. Thomson Reuters loads at most 30,000 documents a night, and says eight weeks is typical for the whole job from the day it gets your data. It will not move archived documents. It keeps your original data for 60 days after it hands your firm a report reconciling the count.
That last part is the one to remember. The company that wrote the file format finishes by proving the count. If somebody else will not do the same, they are asking you to take it on trust.
Exporting it yourself
This is the only route with no subscription at the end of it, and on a small cabinet it is a fair afternoon's work. You export with File, then Send to, then File, and the files land on a drive you own.
The cost is not the export. Thomson Reuters says the files that come out do not keep your folder structure, and that keeping documents split up by folder means a separate export for every folder. So it is not one export. It is one export per folder, or one flat pile somebody then sorts into clients and years by hand.
Do the sums on your own cabinet before you commit. Count your drawers. Work out how many minutes one client takes somebody who has to open documents to work out whose they are. Multiply. If it comes to a week, take the afternoon. If it comes to two months of somebody's time, you are not choosing between paying and not paying. You are choosing between paying somebody else and paying your own staff.
Five questions to ask whoever you talk to
These sort the options faster than a feature list. Ask them of Thomson Reuters, of us, and of anybody else.
- Does it keep client and year, or just the files?
- Nothing comes out of the export with folders on it. So either the other end rebuilds your filing, somebody rebuilds it by hand, or you settle for one flat pile. Get a straight answer about which of those you are buying.
- What happens to archived documents?
- Thomson Reuters says it will not move archived documents on the GoFileRoom service. Ask everybody else the same question, and go and look at what is in your archive before you decide it does not matter.
- Who checks the count, and against what?
- Ask which report you compare the delivery against, and who signs it off. Thomson Reuters hands you a reconciliation report on its own service. That is the bar, not a bonus.
- What does it cost every year after this one?
- Moving the files is a one-off. Where they live is a subscription, unless where they live is a drive you own. Compare ten years of it, because that is how long you have to keep the documents.
- Who holds your files afterwards, and for how long?
- Thomson Reuters publishes 60 days after the report. Ask the same of anybody who takes a copy of your cabinet, and get the answer in the agreement rather than in an email.
Where we come in
We are the fourth row, and we are not a filing system. We run the export with you, work out which drawer is which client, and file every document under the client and the year. Anything we are not sure about goes on a list for you to decide, instead of being guessed into a folder.
We check what we deliver against your drawer and contents reports, file by file, and you sign off on a count rather than on our word. Thomson Reuters holds its own service to that. There is no reason to do it to a lower standard.
Where the files live afterwards is up to you. Take the sorted folders onto a drive you own and pay nobody anything, or keep them in LedgerBox next to your client portal. We do not have to be the destination to do the work.
Questions people ask
Is Onvio the only replacement for FileCabinet CS?
No. Onvio is where Thomson Reuters' own tool puts your documents, and GoFileRoom is where its Technical Services team puts them. You can also export the cabinet yourself and keep the files anywhere you like.
How long does it take to move off FileCabinet CS?
It depends on the route and the cabinet. The one figure Thomson Reuters publishes is eight weeks as typical for its GoFileRoom service, from the day it gets your data, loading up to 30,000 documents a night. Its Onvio tool goes as fast as your own staff can run it, at roughly eight to ten minutes for a drawer of about thirty documents.
Will my drawers and folders survive the move?
Not on their own. Thomson Reuters says a FileCabinet CS export does not include your folder structure. So if somewhere shows you documents filed by client and year, something rebuilt that. Ask who does the rebuilding and how they decide.
Can I keep my documents without paying for another subscription?
Yes. Exporting to a drive you own costs nothing but the time, and the PDFs and images open in anything. What you give up is the filing, which is where the real work is.
Do archived documents come across?
Thomson Reuters says it will not move archived documents on the GoFileRoom service. Check what is in your archive and ask everybody else the question directly before you agree on scope.
Sources
Everything above about how the software behaves comes from the people who make it. Go and read it yourself. We print the addresses instead of linking them, with the day we read each one.
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Migrate FileCabinet CS data to Onvio
Thomson Reuters · read September 18, 2026
https://www.thomsonreuters.com/en-us/help/filecabinet-cs/integrations/migrate-fcs-data-to-onvio
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Migrate FileCabinet CS data to Onvio Documents
Thomson Reuters · read September 18, 2026
https://www.thomsonreuters.com/en-us/help/onvio/migrate-to-onvio/migrate-fcs-data-to-onvio
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Use FileCabinet CS Document Migration Service to migrate documents to GoFileRoom
Thomson Reuters · read September 18, 2026
https://www.thomsonreuters.com/en-us/help/gofileroom/work-with-documents/use-filecabinet-cs-document-migration-service
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Sending documents to a file
Thomson Reuters · read September 18, 2026
https://www.thomsonreuters.com/en-us/help/filecabinet-cs/printing/sending_documents_to_a_file
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FileCabinet CS functionality with expired licenses
Thomson Reuters · read September 18, 2026
https://www.thomsonreuters.com/en-us/help/filecabinet-cs/miscellaneous/expired-license-available-functionality